Dear Susan,
I’d like to take this opportunity to thank you for your help in marketing and selling my home in conjunction with my relocation from North Carolina to Oregon this summer. It is difficult to know where to start because of everything you did to make this challenging move as painless for me as possible.
First of all, I want to thank you for your impeccable professionalism in the way you handled everything – from our first meeting to the final closing. This includes your very thorough market analysis and the courage you displayed in pricing my property to maximize my return. Even I questioned whether my property would sell at the listing price – well, there was no question when we got an offer after it was on the market for less than a full weekend –THANK YOU!
I would also like to thank you for taking your time helping me stage my home for showing and helping me identify and procure resources to do the projects I needed to have completed.
I am grateful to my company for identifying you as a professional resource that I could count on to support the sale of my home. As a client, I am grateful to Coldwell Banker Coldwell Banker Coastal Rivers Realty for providing a professional (you) who knows the importance of excellent service to a client and who has the skills to deliver it.
Thank you Susan, I truly enjoyed working with you.
Sincerely,
Norma Eason
Dear Susan,
Thank you for the way you handled listing and marketing of our home. You were extremely professional, skilled and knowledgeable; throughout the listing period you kept us up to date on showings and comments and had excellent suggestions regarding increasing the salability of our home. You guided us in the right direction every time a decision had to be made. As you know this has been a long-distance transaction and you have gone far beyond the call of duty in meeting our needs.
You are a great asset to your company and we wanted to let you know how pleased we have been working with you.
Sincerely,
Bill and Linda Curran
Dear Susan,
Just wanted to take a minute and express my gratitude for the outstanding service and cordial dealings with you and Coldwell Banker Coldwell Banker Coastal Rivers Realty on finding and buying a new home here in the Greenville, NC area. Please express my sincerest thank you for the excellent assistance, outstanding service and the time you provided in our search process for a new home.
Being in the customer service business it is nice to deal with people who strive to provide excellent quality service. Your level of professionalism and positive attitude are to be commended.
I can honestly say this was the best experience in buying a new home that my wife or I have been through, and it is all because of your assistance. Should we ever decide to buy or sell properties in the area you will be the person we look to utilize as our Real Estate Broker.
Thanks again for everything and look forward to seeing you soon.
Cordially,
John M. Arnold, Jr.
Dear Susan,
I want to thank you for the way you handled the sale of my home. I travel a lot with my job and have bought and sold many homes. I have never encountered a realtor as wonderful as you. I truly did not have to worry about a thing. You went above and beyond my expectations. Any problems that arose were taken care of; you even spruced up the house when needed and checked on things frequently. You stopped at nothing to get my home sold; you were always working for me. How very lucky for me that I found you.
As the settlement date draws near I feel I’ve made a friend for life. Anyone fortunate enough to have you as their realtor can be assured that they are in the best possible hands.
Thanks again,
Donna M. Citro
Dear Coldwell Banker Coldwell Banker Coastal Rivers Realty,
I thought I should write about the excellent service we received from Susan Ashby. We had been searching for a home in Washington NC for an extended period of time with Susan’s assistance. Susan was very patient in helping us find just the right home. At no time did we feel pressured or even hurried.
When we found the right place, she helped us negotiate a fair price. She also handled all of the closing related items such as a home inspection, financing and closing attorney.
I am sure Coldwell Banker Coastal Rivers Realty has a very bright future with Susan on the team.
Sincerely,
Bruce and Rhonda Donald
Dear Susan,
Thank you for the superior service we received while making a move from upstate NY to Washington NC, and had only a short amount of time to look for a home. At our first meeting you had prepared ahead of time a portfolio of potential homes meeting our criteria and within one day we found the home we wanted to buy.
You helped make the purchase feasible by helping us negotiate the final terms on the property, find the proper lender and take possession of the property in less than three weeks – all during the holidays!! Your professionalism made all of this come together quickly and smoothly.
Sincerely,
James and Janet Evans
Dear Susan,
Thank you so much for the beautiful basket of “goodies”. They came in handy while unpacking and were delicious! Again, we really appreciated all of your hard work and assistance with regard to the purchase of our “dream home”.
Warmest regards,
Bill and Ruth
Dear Susan,
We are close to having the essential boxes unpacked and things are beginning to look like home.
Our neighbors have been most welcoming and we look forward to getting out on the golf course and meeting people there.
Thank you for the lovely gift and for all you did to make things go so smoothly.
Sincerely,
Patrick and Glenda Leonard